Bet Mart 365's Privacy Policy

Bet Mart 365 is a trusted online gaming and Sports Betting platform for players in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our ethical responsibility.

This Privacy Policy explains what information Bet Mart 365 collects, how that information is used, who it may be shared with, and how you can maintain control over your data. This policy applies to our website, mobile app, and all related services.

By registering on Bet Mart 365 or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform and contact us.

Bet Mart 365 collects various types of information from you. This information falls into two categories — data you provide directly, and data our system collects automatically.

Information provided directly

• Identity information: Your full name, date of birth, gender, and nationality.
• Contact information: Mobile number and email address.
• KYC Documents: A copy of your national ID, passport, or driving license.
• Financial information: bKash, Nagad, or Rocket account numbers and transaction history.
• Account Information: Username, password (encrypted), and preferences.

Automatically collected information

• Device information: Your device type, operating system, and browser.
• Log data: IP address, login times, pages visited, and session data.
• Location data: Your approximate location (IP-based).
• Gaming data: Betting history, win/loss records, and gaming patterns.
• Cookie data: Browsing preferences and session data (see Section 5 for details).

Bet Mart 365 uses your information only for specific, defined purposes. We never use your data for anything unrelated to those purposes.

Bet Mart 365 may analyze your gaming patterns to send responsible gaming alerts. This is done entirely for your protection. We also use your information to create a personalized experience that makes your gaming more enjoyable.

Bet Mart 365 does not sell your personal data. However, certain information may be shared with trusted third parties in specific circumstances.

Who your information may be shared with

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Technology partners: Cloud storage and server service providers — on a limited and encrypted basis.
• Legal Authorities: When required by a court or government order — to fulfill legal obligations.
• Fraud prevention agencies: To comply with Anti-Money Laundering (AML) regulations.

Bet Mart 365 uses cookies to improve your browsing experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Remembers your language preferences and settings.
• Analytics cookies: Analyzes usage patterns to improve platform performance.
• Marketing cookies: Helps display relevant promotions (you can opt out at any time).

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some features on Bet Mart 365.

Bet Mart 365 employs industry-leading technical and organizational measures to keep your information secure.

Technical security

• For all data transfers 256-bit SSL/TLS Encryption Used for.
• Password bcrypt Hashing passwords are stored in a way that ensures no one can ever see your actual password.
• Suspicious login attempts are blocked automatically.
• Server firewalls and intrusion detection systems are active at all times.
• Regular security audits are conducted.

Organizational safeguards

• Only authorized personnel have access to personal data.
• All staff are bound by confidentiality agreements.
• Data access logs are recorded and monitored.

Under Bet Mart 365's privacy policy, you have the following rights. To exercise any of these rights, please contact our support team.

• Right to access your data: You can find out at any time what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: Under certain circumstances, you may request that your information be deleted.
• Right to restrict processing: You may request that we stop using your information for any specific purpose.
• Right to data portability: You can request a copy of your information in a structured, readable format.
• Right to Object: You may object to the use of your data for marketing or profiling purposes.

Once a request is submitted, Bet Mart 365 will typically respond within 30 business days. Due to legal obligations, some data may not be eligible for deletion — in such cases, we will explain the reason.

Bet Mart 365 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active and for 5 years after closure.
• Transaction records: A minimum of 7 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Log data: Up to 12 months.
• Cookie data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

Once the designated retention period ends, data is securely and permanently deleted.

Bet Mart 365's services are intended for users aged 18 and above only. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• Age is verified through the KYC process.
• Any information found to belong to a minor is immediately deleted and the associated account is closed.

Bet Mart 365 may update this privacy policy from time to time. For any significant changes, we will notify you in advance.

• Notice of any changes will be sent to your registered mobile number or email address.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.
• If you do not agree to the updated policy, you may request that your account be closed.

If you have any questions, comments, or concerns about this Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: [email protected]
• Live chat: Available 24/7 within the platform
• Response time: Usually within 1–4 hours

For more information, contact us Terms and Conditions and Responsible Gaming You may also visit the page.