Bet Mart 365's Terms and Conditions

Bet Mart 365 (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and Sports Betting platform for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Bet Mart 365 and its users.

The key terms used in this document are defined below:

• "User" or "Player" — Any individual registered on Bet Mart 365.
• "Account" — A personal profile created by registering on the platform.
• "Bet" — A wager placed on a game or event.
• "Bonus" — Additional credits or benefits granted as part of a promotional offer.
• "Wagering Requirement" — The total amount that must be wagered before a bonus can be withdrawn.
• "KYC" — Know Your Customer: the identity verification process.

The Terms and Conditions of Bet Mart 365 have been drawn up in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, the courts of Bangladesh shall serve as the final authority.

You are required to provide accurate and complete information when creating an account on Bet Mart 365. Submitting false or misleading information at the time of registration is strictly prohibited.

Registration Terms

• Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed.
• You must provide your correct name, mobile number, and date of birth at the time of registration.
• Keep your account password confidential and do not share it with anyone.
• The account holder is fully responsible for all activity carried out through their account.

Bet Mart 365 reserves the right to request additional identity documents at any time. Failure to comply with such a request may result in temporary account suspension.

The minimum age to play on Bet Mart 365 is 18 years. No one under the age of 18 is permitted to use the Platform, and this policy is strictly enforced.

• Any attempt to bypass the age requirement by providing a false date of birth during registration will result in permanent account closure.
• It is the responsibility of parents or guardians to prevent minors from participating in gaming or accessing their account.
• Bet Mart 365 reserves the right to verify the age of any account it deems suspicious.

Bet Mart 365 has specific rules governing deposits and withdrawals that all users must follow.

Deposit Rules

• The minimum deposit amount is BDT 100 (one hundred taka).
• Deposits may only be made via approved payment methods, including bKash, Nagad, and Rocket.
• Payments made in the name of a third party are strictly prohibited — all payments must be made in the name of the account holder.
• Deposits are generally credited to your account instantly.

Withdrawal Rules

• The minimum withdrawal amount is BDT 500 (five hundred taka).
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 1–24 hours.
• Bet Mart 365 reserves the right to hold withdrawals in cases of suspicious transactions.

Bet Mart 365 offers a variety of bonuses and promotional offers. It is important to read the applicable terms carefully before accepting any bonus.

General Bonus Terms

• Each bonus carries its own wagering requirement — typically 10–30 times the deposit or bonus amount.
• Bonuses have an expiry period — they must generally be used within 7 to 30 days.
• The same promotion cannot be used more than once.
• If bonus terms are violated, the bonus and any winnings derived from it will be forfeited.

Welcome Bonus

The welcome bonus on Bet Mart 365 is available to new members only. If any individual attempts to claim the welcome bonus multiple times by opening new accounts, all associated accounts will be closed and no funds will be returned.

Specific rules apply when placing bets on Bet Mart 365. Once a bet is confirmed, it generally cannot be changed or cancelled.

• The minimum bet amount varies by game or market.
• Bet Mart 365 reserves the right to void any bets placed on incorrect odds or markets due to a technical error.
• Match fixing or placing bets using insider information is strictly prohibited.
• Bets in live betting may be voided due to internet connection delays — this is not the responsibility of Bet Mart 365.

The following activities are strictly prohibited on Bet Mart 365 and will result in permanent account closure:

• Creating multiple accounts or using another person's account.
• Bonus abuse or bonus arbitrage.
• Placing bets using software bots or automated programs.
• Attempting to breach the platform's security systems.
• Attempting to hack or gain unauthorized access to another user's account.
• Using the platform for money laundering or illegal fund transfers.

Bet Mart 365 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Violation of terms and conditions.
• In the case of suspicious or unusual transactions.
• If KYC verification has not been completed or false information has been provided.
• Upon instruction from a court or government authority.
• At the user's own request (self-exclusion).

Prior to account closure, we will make reasonable efforts to return any valid balance (excluding bonuses); however, this does not apply in cases of rule violations.

If you wish to close your account yourself, please contact customer support. Once a self-exclusion request has been submitted, the account cannot be reactivated before the specified period has ended.

Bet Mart 365 places responsible gaming at the forefront of everything we do. We believe gaming should be a source of enjoyment, not a way to solve financial problems.

Our Security Measures

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum stake amount per bet.
• Session Limit: Set a time limit for how long you play in a single session.
• Cooling-Off Period: Temporarily pause your account for a set period.
• Self-Exclusion: Suspend your account for an extended period.

If you have a complaint or dispute with Bet Mart 365, please first attempt to resolve it through our customer support team.

Complaints Process

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex disputes may take up to 14 business days to resolve.
• If you are not satisfied with Bet Mart 365's decision, you have the right to refer the matter to an independent third-party mediator.

In all disputes, the logs and records stored on Bet Mart 365's servers will be treated as final evidence, unless the user can provide proof to the contrary.

Bet Mart 365 reserves the right to amend these Terms and Conditions at any time. Users will be given advance notice of any significant changes.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• Request account closure if you do not wish to accept the updated terms.
• The date of the latest update will be noted at the top of the page.

If you have any questions or feedback regarding these Terms and Conditions, please get in touch with us. Our customer support team is available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Available within the platform
• Response Time: Usually within 1–4 hours

For more information, visit our FAQ Page and Privacy Policy View.